I am a dedicated result-oriented and client-focused individual with proven strengths in administration, office management, event management (registration and housing), and employee training. Possess outstanding flexibility in adapting to change. Have the ability to manage numerous projects with ease, while satisfying client's needs and management's objectives. Maintain excellently developed computer skills that maximize efficiency through technology. Provide powerful analytical skills in uncovering solutions for any problems and effective decision-making abilities. Express outstanding diplomatic communication style that keeps people working together.
SKILLS SUMMARY
Creative, self-motivated and highly organized individual with advanced skills in:
• Web Administration
• Event Management
• Event Registration Management
• Client & Vendor Relations
• Project Coordination
• Production Coordination
• Notary Public (California)
COMPUTER SKILLS
• Adobe Photoshop & Acrobat
• Database Administration
• Macromedia Dreamweaver
• FileMaker Pro
• QuickBooks
• MS Outlook
• MS Excel
• MS Word
• WS FTP Pro
PROFESSIONAL EXPERIENCE
Argent Custom Furniture, LLC, Los Angeles, CA Jan. 2007 - Present
Production Coordinator / Executive Assistant / Administrator (Part-time)
• Interface and manage client relations with vendors, VIP clients, designers, and
purchasing companies throughout conception to completion.
• Notary Public, State of California.
• Book travel (Domestic and International) for the CEO, Chairman and Executives.
• Act as liaison between Co-workers, Executive Officers and Owners.
• Create furniture production schedule (min. 350 items at any given time), by
developing an excel spreadsheet to record the production of specific projects and
items during their production process from start to delivery/ship date.
• Execute multiple tasks and expedite projects/assignments accurately and timely.
• Maintain highly confidential and sensitive documents for the CFO, CEO and
Chairman. (Professional and Personal)
• Manage miscellaneous commercial and residential properties for the Chairman.
(Professional and Personal)
Develop internal user-friendly production process by creating hard copy and digital
filing systems.
• Create client and vendor purchase orders and invoices in addition to other
accounts payable and receivable duties.
• Maintain similar duties with our sub companies in a professional and confidential
manor.
Nationwide Speakers Bureau, Inc., Beverly Hills, CA Feb. 2004 - Jan. 2007
Media Library Manager / Web Administrator (Company closed in 2009)
• Managed company website and web-based Customer Relationship Management
Software (CRM) system by ensuring all files were accurate and organized while
maintaining a high level of confidentiality and security at all times.
• Developed and implemented policies and procedures to run the video library to
ensure smooth timely production.
• Created the media department training manual.
• Managed production library of all digital, video and audio files/documents by
developing a user-friendly catalog system.
• Ensure timely production of projects to meet strict deadlines.
• Proactively trained administrative new hires to ensure policies and procedures were adhered to.
ABC Translations LLC, Los Angeles, CA May 2002 - Jan. 2004
Regional Events Coordinator (Freelance)
• Interfaced with clients to coordinate multilingual corporate events by providing
event management support.
• Organized support systems and services for conference interpreting via web and
phone correspondence.
• Developed new employee orientation programs and trained senior administrative
assistants.
• Implemented continuous process improvement programs company-wide.
Conference Planners, San Carlos, CA May 2001 - Oct. 2001
Registration Project Manager - (multiple events simultaneously)
• Worked directly with registration vendor to develop and implement registration
website and logistical procedures for all Conference Planners events.
• Coordinated with the quality control and fulfillment departments to ensure
database integrity and confirmation processes were user friendly to anyone
registering via phone, fax, mail or website.
• Interfaced with Registration vendor to supervise advance registration process,
including reports, trouble shooting, database entry/updates, accounting and other
relevant issues.
• Responded to all requests for information regarding specific meetings and
events.
GES Exposition Services, Inc., Hayward, CA Mar. 2000 - May 2001
Service Kit Coordinator IV - (multiple events simultaneously)
• Maintained exhibitor order website by converting word documents and images to
PDF format and posting them to the GES Exhibitor order website.
• Customized order forms for exhibitor kits by accurately entering product data and
item prices pertaining to specific trade shows and exhibitors to the GES Exhibitor
order website.
• Prepared and distributed Broadcast Faxes to GES employees, exhibitors, show
management and others as directed.
• Proactively trained co-workers and new hires on department policies and
procedures to run a smooth exhibit trade show from behind the scenes.
Network World Events & Executive Forums, San Mateo, CA Jun. 1995 - Mar. 2000
Conference Registration Manager / Database Administrator
• Supervised VIP registration liaison - worked directly with VIP Executives', Press',
Speakers', Sponsors' and Politicians' Executive Assistants to ensure all of their
registration and accommodation needs were met on an advance and on-site
basis.
• Managed several databases in excess of 15,000 customers using FileMaker Pro.
• Coordinated equipment and supplies necessary to support the on-site registration
processes, including business services and temporary staff.
• Processed event and housing registrations oftentimes in excess of 1,200
participants per conference.
• Proactively trained off-site and on-site registration staff on event policies and
procedures to address attendee and client hotel needs.
• Provided detailed registration attendance and hotel room post-event reports to
company President.
• Worked closely with the company CFO to reconcile final hotel bill for all room and
registration revenue.
References Available Upon Request